"Our", "Us", "MC", "Magical
Cleaners" "MagicalCleaners.com", "themagicalcleaners.com",
means Magical Cleaners in Cheltenham, Gloucestershire.
Our website is operated and controlled from the United Kingdom and these
terms and conditions and your use of this website are governed by and
construed in accordance with the laws of the United Kingdom. By clicking and
progressing beyond this screen, you are deemed to accept them. We reserve the right at any time to revise, amend, alter or delete the
contents of this website.
You can write to us at: MAGICAL CLEANERS, Aleksandra
Road Cheltenham, Gloucestershire GL51
7DF, UNITED KINGDOM
Our Email is: magical.bd
(Disguised to prevent spam. Replace (AT) with @ symbol)
Our telephone numbers are: 07703023668
and 0785328614 BACK TO TOP
This website and its content is copyright of Magical
2008 All rights reserved
Any redistribution or reproduction of part or all of the contents in any
form is prohibited.
You may, however, print or download to a local hard disk extracts
for your personal and non-commercial use only.
You may copy the content to individual third parties for their personal
use, but only if you acknowledge the website as the source of the
You may not, except with our express written permission, distribute or
commercially exploit the content. Nor may you transmit it or store it in
any other website or other form of electronic retrieval system. BACK TO TOP
and Conditions Of Our Cleaning Services Regular Cleaning
Magical Cleaners will perform the work specified by the Client in a
The Client must allow the cleaner access to hot water and power.
All fragile and breakable items must be secured or removed.
The company offers a regular cleaning service at a rate per hour. The
minimum hours per week are 2 hours for a min period of three months.
Once only, One-Off cleaning
Magical Cleaners advises that the customer or a customer's representative
must be present at the time of completion of the job so an inspection can
be carried out and any corrections made on site on the same day.
Minimum of 4 hours per cleaning visit applies.
In the event that the client is not satisfied with the standard of work,
clients should contact the company not more that 24 hours after the
completion of the service.
Unless good reason is given for late notification of any complaint, the
company will not consider any complaints which are notified after such
period of 24 hours.
When booking a cleaning service, the Client is obliged to provide details
of name, address, telephone, and e-mail address over the phone.
As soon as this information has been submitted the Client will be sent an
e-mail confirmation one working day before the cleaning session in respect
of the Company’s Terms and Conditions.
The Client accepts these Terms and Conditions unless she/he contacts the
Company before the cleaning session has started.
In the event of complaint the client will allow the company to send a
cleaner back to the client’s property to complete the work to the
client’s satisfaction and the company will not normally refund any
payment if it is not permitted to return to the client’s property to
complete the job.
The Magical Cleaners service is insured by full public and employer's
liability cover. The cleaners have full public liability insurance.
Magical Cleaners has a public and employer's liability insurance. The
policy will cover any accidental damages caused by an operative working on
behalf of Magical Cleaners.
In case of a complaint, Magical Cleaners has
to be notified within 24 hours
after completion of the cleaning work. No claims will be entertained after
the above time limit. If the Client is dissatisfied with the work, a
cleaner must be allowed to return and re-do the job at no extra charge.
All fragile and highly breakable items must be secured or removed. Key
replacement/locksmith fees are paid only if keys are lost by our
Magical Cleaners reserves the right not to be responsible for: cleaning
job not complete due to the lack of suitable cleaning materials and/or
equipment in full working order, hot water or power; third party entering
or present at the customer's premises during the cleaning process.
All outstanding balances for cleaning services carried out (except regular
domestic and office cleaning) are payable by cash or cheque made payable
to the Magical Cleaners operatives upon completion of the job on the day
of the service. If paying by cheque, a cheque guarantee card is required
and the customer will be responsible for all bank and legal charges
resulting from a dishonoured cheque.
Magical Cleaners will provide all cleaning material and equipment on
request. Please note that this may be subject to a surcharge.
End of Tenancy Cleaning
The standard end of tenancy cleaning service does not include cleaning of
walls, ceilings, curtains, balconies, patios, exterior windows and
carpets, washing up or laundry. The property must be vacated.
Carpets and Carpet Cleaning
Magical Cleaners will not be responsible for failing to remove old
permanent stains that cannot be removed using normal carpet cleaning
methods. Existing damage will be reported prior to commencing work. On
carpet cleaning service a minimum of £55 charge will be applied.
we collect when you use this Web Site. Magical Cleaners does its utmost to protect online visitors.
We take your privacy very seriously. 1) Collection and Use of Information Magical Cleaners collects personal information from our Web
Site visitors on a voluntary basis, if they choose to register with us in
We can also automatically record information obtained from your browser,
including, amongst other things, the pages you request and your Internet
We use this information in order to periodically evaluate the usefulness
of our site.
Personal information entered by a visitor will be stored by us but will
only be used for our own internal purposes, and to send you email updates
about the services for which you have expressed an interest, and will not
be sold or divulged to any un-authorised third parties.
You may request deletion of any Registration Details at any time by
sending an e-mail to us at the address above 2) Security
Wehave undertaken to make all information received from our
online visitors as secure as possible against un-authorised access and
Please be aware that E-mail communications are not generally considered to
be "secure" on the internet.
This means that third parties could potentially intercept and read or
tamper with the content of such e-mails.
We will do our best to make sure your information on the internet is
secure, but we cannot be held responsible for the actions of
"hackers" or other computer criminals. 3) Links to Other Sites
This Web Site contains "links" to other sites, and we make every
effort to only create links to sites belonging to companies who share our
own high standards.
We cannot be responsible, however, for the content of these other sites,
and you must refer to those sites in order to find out about their own
security and privacy arrangements. 4) Policy Review
review any changes.
Should we make any significant changes to the way we use your personal
information, we will notify you by placing an announcement on our pages
and/or by e-mail. 5)Data Protection You can ask us to update or remove your
personal information by us or by writing
to us at our address above.
Please note we may need to keep some personal data in order to process
orders or to comply with customer service or after sale obligations.
You have the right to request a copy of any personal information held
To do this, simply write to us at the address above, enclosing a
cheque for £10 GBP to cover administration costs BACK TO TOP
Disclaimer We make
every effort to ensure the details on this website are current and
However, all information, prices and other details are subject to
We make no representations or warranties of any kind, express or implied,
about the completeness, accuracy, reliability, suitability or availability
with respect to the website or the information, products, services, or
related graphics contained on the website for any purpose.
Any reliance you place on such information is therefore strictly at your
In no event will we be liable for any loss or damage including without
limitation, indirect or consequential loss or damage, or any loss or
damage whatsoever arising from loss of data or profits arising out of, or
in connection with, the use of this website.
Every effort is made to keep the website on-line and running correctly and
We take no responsibility for, and will not be liable for, the website
being temporarily unavailable due to technical issues beyond our control. BACK TO TOP
Related Notices and Disclaimers All products and
services subject to availability.
Prices, content, tariffs are subject to change.
Pictures and graphics on this website or on any documentation are not
necessarily from this company.
All prices include Value Added Tax (VAT) where appropriate.
Gratuities at your discretion. BACK TO TOP
Prize Draw Terms and Conditions Entries
must be received by the specified closing date.
Illegible or altered entries or those not in accordance with the entry
instructions are invalid and will not be accepted
All entries subject to verification
We accept no responsibility or liability for lost, damaged or delayed
Any entry which is late will be deemed invalid at the organisers sole
Prize draws are open to UK citizens only or a legal resident of the UK, at
all times during the contest.
Entrants must be over the age of 18 at time of entry to the competition.
There is no cash alternative for any prize.
Prize winners will be drawn at random and will be notified within 21 days
of the draw.
Any winner who has not responded to notification within 21 days will
forfeit their prize; no replacement winner will be selected from other
Prizes will be delivered within 28 days of the closing date or at the
discretion and availability of Magical
By entering the competition, the winner consents to the results and
winner's name being published on our website, in our any newsletter and
any and all media coverage created by the draw.
The judges decision is final. No correspondence regarding the results of
the draw will be entered into. An
observer, independent to the free prize draw organisers, will supervise
prize draws to ensure that all participants have an equal opportunity of
Only one entry per person.
We expressly disclaim any responsibility and each participant hereby
agrees to release and to hold Magical Cleaners and its respective
employees, officers, shareholders, agents, marketing partners and
affiliates harmless from any and all losses or damages, rights, claims and
actions of any kind in connection with the prize or resulting from the
delivery, acceptance and/or subsequent use or misuse of any prize awarded,
including without limitation, personal injury, death and property damage,
and claims based on publicity rights, defamation or invasion of privacy.
All entries must be submitted in the name of an individual person and the
prize can only be awarded to the person whose name is on the winning
Entry to the prize draw will be via the entry form only.
Participants may not enter using multiple email addresses, residential
addresses or as multiple participants. Any participant who attempts
to enter with multiple identities, or uses any other device to enter
multiple times will be disqualified.
We reserve the right, in its sole discretion, to cancel or suspend any
prize draw should virus, bugs, un-authorised human intervention, or other
causes beyond the control of Magical Cleaners, in its sole opinion,
corrupt the administration, security, fairness, integrity, or proper
operation of the prize draws or for any other reason at the sole
discretion of Magical Cleaners.
In the event of cancellation, Magical Cleaners may, in its sole
discretion, elect to award the prize to a winner randomly drawn from among
all participants who had validly entered the prize draws at the time of
By entering the prize draw and registering on this website, you consent to
the collection and use of the information you voluntarily submit, for the
purposes described above.
Entry into the competition will be deemed as acceptance of these rules.
The winner is required to contact Magical Cleaners to confirm acceptance
of their prize within 21 days of notification. In the event of
non-acceptance within the specified period, or if the person is not
contactable, we reserve the right to reallocate the prize awarded to the
next randomly drawn valid entry or to forfeit the prize.
In the event of a prize winner being disqualified, Magical Cleaners is
under no obligation
to publish this in any shape or form.
Magical Cleaners reserves the right to amend details of
prizes in order to benefit the winner. BACK TO TOP
Vouchers Terms and Conditions These
Terms and Conditions apply to all gift vouchers (Voucher(s) or Gift
Voucher(s)) placed by, or on behalf of, our customers. These Terms and
Conditions replace any of our earlier terms and conditions in relation to
our Vouchers and no variation to these Terms and Conditions shall be
binding unless agreed by Magical Cleaners
in writing. By purchasing a Voucher from us, you agree on
behalf of yourself and if not yourself, the person for whom the Voucher is
intended, to be bound by these Terms and Conditions in their entirety.
Voucher photocopies will not be accepted.
Cash change is not given on purchases which cost less than the value of
the Voucher presented. Change
of further Gift Vouchers are provided for the unused amount of any
Vouchers cannot be exchanged for cash.
Vouchers will be subject to verification at time of presentation and we
reserve the right not to accept any Vouchers that have or appear to have
been forged, damaged, defaced or otherwise tampered with.
No responsibility will be accepted for lost, stolen, or damaged Vouchers
and such Vouchers shall not be refunded. To deface a Voucher will render
Allow 5 working days for delivery if requesting Vouchers by mail.
Vouchers have no expiry date but Magical
Cleaners reserves the right to amend these
terms and conditions from time to time where it reasonably considers it
necessary to do so. Reasonable notice of any such changes will be given
where possible. BACK TO TOP
Cleaners reserves the right to make changes to any part of these Terms and
Conditions without giving any prior notice. Please check this websites for
updates. By ordering Magical Cleaners' service via telephone, e-mail, fax
or website the client is agreeing to be bound by Magical Cleaners' Terms
and Conditions of Service.